Most retailers will have a fire risk strategy and security policy that has been devised in conjunction with a fire risk assessor. This may also involve close liaison with their risk management advisors and insurance broker. These plans will outline very strict requirements in terms of the equipment to be installed as well as the processes and procedures that are in place to ensure the ongoing safety and security of staff and shoppers.
Having ensured that the right equipment has been installed and that it is maintained according to the necessary guidelines, one of the major challenges that retailers face include the prevention of false or unwanted alarms. This because an unwanted alarm means lots of inconvenience for shoppers who have to be evacuated whilst the cause of the alarm is investigated, and the subsequent loss of revenue.
Another key issue is building access rights and stock security. By their very nature, retail units are also very busy with people coming and going at all times. Ensuring only authorised people can access certain areas is key, as is the ability to have quality images from CCTV surveillance cameras should incidents occur that need photographic evidence.
The team at Tecserv has lots of experience in interpreting design briefs for fire alarm systems, access control systems and CCTV surveillance systems. We always ensure the equipment we supply for install meets the design specification and is sourced from leading manufacturers.
Once installed, we work with the individuals responsible for fire safety and store security to ensure compliance with fire regulations and safety protocols. This includes education on how to test system functions on a regular basis and ensuring that alarms are audible in all areas by doing walk around inspections.
The positioning of fire detectors is also a major consideration as areas where heat and smoke may be present, such as café’s and kitchen’s need to be carefully considered in order to prevent an unwanted alarms being triggered.