Too many unnecessary alarm activations can seriously affect insurance premiums and emergency services’ response. It is essential to ensure your policies and procedures are well communicated and understood by all building occupants.
All intruder alarms that require an instant response upon activation must also request a Unique Reference Number (URN). The URN is how the emergency services determine that your system is suitable for a priority level of response.
Initially, you will receive a level 1 response from the police which makes you a priority response. However, if 3 false alarm activations occur with a 1 year period your property will be demoted to level 3.
Level 3 results in any kind of police response being revoked. If the company can demonstrated that they are trying to resolve the false alarm issues through maintenance or environmental changes the URN scheme will not be withdrawn.
Our mission is to protect people, processes and property. In doing so we help our customers to also protect their brand and their profits.
Most of us want to run a commercial or industrial business safely and securely. Achieving this means having the best in fire protection and security equipment and the support of a trustworthy maintenance and installation company like Tecserv UK.
Ultimately, we provide you with peace of mind – best fit solutions, reliable maintenance and support, fair and clear pricing structures.
Tecserv UK Ltd act as consultants to the insurance industry and to those responsible for Britain’s heritage buildings, including English Heritage and The National Trust so your protection is in safe hands.
Please note Tecserv UK only operate within the United Kingdom – any work outside of this region cannot be considered.