A CCTV system upgrade was necessary in order to improve security monitoring of the retail outlet and to meet new legal requirements governing the image quality of recording footage.
The new legal requirements for CCTV cameras stipulates that in order for images to be admissible in court, they must be able to record at a rate no lower than 17.5 frames per second. New cameras will record at 25 frames per second, which means system operators are are able to analyse camera footage recorded in high definition from their monitoring desk in the security control room.
Initially Tecserv UK was appointed to replace the CCTV System and later, in response to the ever changing landscape of new and evolving security threats, we were appointed to upgrade the existing PAVA voice alarm system to ensure louder and clearer public address announcements could be made throughout all stores within East Midlands Designer Outlet.
Communication was also key on this project as disruption had to be kept to a minimum so as to not disturb shoppers.
Tecserv has an excellent relationship with the East Midlands Designer Outlet developed over the last five years as a result of its ongoing contract to carry out maintenance on their fire alarm system.
In total, 43 new HIK Vision CCTV cameras were installed in various internal and external locations around the Outlet. Eight different models of camera from the HIK Vision range were selected according to location and functionality requirements and includes a DS-2DP1636Z-D 360° panoramic + PTZ camera to the main car park.
In a later project, Tecserv UK relocated the PA System rack and added two extra circuits connecting retail units that were currently not linked to the PA announcement system. We also replaced a number of existing loudspeakers and installed new speakers in the retail units which needed to be added to system.
Increasingly, CCTV and voice alarm systems are playing an important role in the safe management of buildings and measures to combat acts of violence and terrorism and these works have helped to ensure people, property and processes are protected.