We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with this privacy statement and applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Tecserv UK Ltd is the data controller responsible for your personal data. We may change this policy from time to time by updating this page. This policy is effective from the “last updated” date below.
Last updated: 13 July 2026
We may collect the following information:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We rely on the following lawful bases for processing: your consent (for analytics, marketing and non-essential cookies), our legitimate interests (to run and improve the website and respond to enquiries), performance of a contract, and compliance with our legal obligations.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not.
Consent: non-essential cookies (including analytics and marketing technologies) are only placed after you give consent through our cookie banner. You can change or withdraw your consent at any time using the cookie settings link on our website.
We use the following third-party tracking technologies, which may set their own cookies:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may share your information with trusted service providers who process it on our behalf (including the technology providers listed above, our website form provider and email service provider), and with professional advisers, regulators or authorities where required by law. Some of these providers may be located outside the UK; where that is the case, we rely on appropriate safeguards for the transfer.
We keep your personal information only for as long as is necessary for the purposes for which it was collected. In practice this means we retain enquiry and customer records for as long as we have an ongoing relationship with you and for a reasonable period afterwards to meet our legal, accounting and business requirements. Marketing contact details are kept until you unsubscribe or ask us to stop. Website analytics data is retained in line with the settings of our analytics provider. When information is no longer needed, it is securely deleted or anonymised.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Our website and services are intended for a business audience and are not directed at children. We do not knowingly collect personal information from children under the age of 16. If you believe that a child has provided us with personal information, please contact us using the details below and we will delete it.
Under UK data protection law you have the right to access the personal data we hold about you, and to have it corrected or erased, to restrict or object to its processing, to data portability, and to withdraw consent at any time. You can make a request to access your personal data free of charge. If you would like a copy of the information held on you, please write to us at the address below or email us.
If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible and we will promptly correct any information found to be incorrect.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection, at ico.org.uk or on 0303 123 1113.
If you have any questions about this privacy policy or how we handle your personal information, please contact us:
Tecserv UK Ltd
Apex House, 1 Mansfield Road, Underwood, Nottinghamshire NG16 5FF, United Kingdom
Registered in England & Wales, Company No. 764034930
Email: website@tecservuk.com
Telephone: 01773 764626
