CCTV surveillance is without doubt one of the most important deterrents against theft within the retail environment. The fact that a business operator can film and identify a perpetrator in action means that proof is available to support a subsequent prosecution.
The design of a retail store, where there may be shelving units and other point of sale dsisplays to hide behind also makes it difficult for staff and security personal to detect theft.
Despite its benefits, CCTV can be viewed as an intrusion so it is important to ensure the benefits and rationale for installing CCTV is communicated to those it is intended to protect. This includes strict guidelines for usage and storage of any data that is captured.
At Tecserv we help to ensure regular planned maintenance and training takes place and we help our retail clients ensure that their systems support their security policies and procedures.
CCTV is a very good at deterring people from carrying out acts that are not allowed, such as entering a building without authorisation, causing damage to buildings or property and removal of property not belonging to them.
Most CCTV systems now record in high definition and are able to provide evidence that is admissible in court. The recordings can also be used to educate staff on the impact and risk to life certain behaviours can cause.
Effective and well-maintained security systems and fully trained users are essential elements of reducing theft and keeping customers and staff safe.