The hotel environment is very transient, with people coming and going 24 hours a day. Added to this, most people use a hotel to sleep, and once they have booked in and finished exploring their surroundings will want easy access to the hotel so they can retire to bed and enjoy a restful night.
When considering the best type of security system or access control system for a hotel, the most common requirements are; a system that can be effectively monitored and maintained, which allows the hotel to provide unmanned 24/7 access. A need to prevent unauthorised entry and, should an emergency occur, a system that ensures all occupants of the hotel are known and have been evacuated safely and in a controlled manner.
Security begins with defining who and how people are allowed initial access to the building.
When installing and maintaining a hotel security alarm system, one of the key challenges is the need to identify and verify authorised persons and then restrict them to areas where they are allowed to access without guests feeling they are imprisoned.
All guests want to enjoy the freedom to roam freely around the hotel to access its facilities, yet the hotel needs to be able to account for all guests, reduce the risk of an intruder and minimise the occurrence of thefts of hotel or personal property.
We work with hotel management to understand how the hotel operates and then recommend the best choice of access control system. Hotels need to be welcoming and therefore most operate a fairly open front door policy and, when combined with the use of key cards or access codes to limit access beyond lobby and restaurant or bar areas, are able to provide the right balance of security versus freedom of access.
Tecserv is renown for our ability to give expert advice and we use our experience of having installed systems in other hotels suggesting ways security can be improved. We have helped reception teams discuss security without it sounding like a lecture. Examples include educating guests on the impact their behaviours can have on hotel security such as using fire exit doors as short cuts. We understand exactly where these breaches are most prevalent and can install door sensors and other equipment to provide security alerts when exits have been breached.
At Tecserv we help to ensure regular planned maintenance and training takes place and provide ongoing advice to ensure their intruder and access control systems support the hotel’s security policies and procedures.