The ROMO Group

With a growing international presence and a busy head office facility, Romo required reassurance that its life safety and security systems were maintained to the highest standards.

The challenge was twofold:

• Compliance and safety: Ensuring all fire detection, alarm, and security systems were maintained in accordance with British Standards such as BS 5839-1 and BS EN 50131.
• Enhanced security: Implementing an intelligent monitoring solution that would reduce false alarms, improve response accuracy, and provide staff with simple, secure controls for system management.

As a family-owned business, Romo also wanted to ensure that its systems not only met legal and insurance requirements but also provided peace of mind for staff working on site outside of standard business hours.

Tecserv UK was selected as Romo’s trusted fire and security partner, thanks to its reputation for excellence, SSAIB and BAFE accreditations, and extensive experience in servicing high-performance systems.

The tailored solution included:

• Fire and security system maintenance: Routine inspections, testing, and servicing by fully qualified engineers to ensure systems remain fully functional and compliant.
• CCTV monitoring upgrade: Installation of Camect Smart Video Recorders, an AI-powered system that intelligently analyses footage from existing IP cameras to distinguish between people, vehicles, animals, and deliveries—greatly reducing false alarms.
• Remote access capability: The Camect mobile app enables designated staff to arm and disarm CCTV remotely, improving convenience for employees such as cleaners who access the building outside standard hours.

This combination of preventative maintenance and advanced technology has helped Romo modernise its fire and security strategy, aligning with its forward-looking values and focus on protecting people and property.

By partnering with Tecserv UK, Romo has:

• Achieved compliance with all relevant fire and security standards.
• Enhanced security monitoring through AI-driven smart alerts that filter out unnecessary notifications.
• Increased efficiency by enabling simple remote system controls for staff.
• Gained peace of mind knowing that systems are maintained by an accredited and experienced team.

This proactive approach ensures Romo can focus on its core business—delivering distinctive British design to a global audience—while knowing its head office is protected and compliant.