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North West Leicestershire District Council

North West Leicestershire Council is a district council situated within Leicestershire county in the East Midlands, England. Amongst other roles, the council is responsible for local planning, building control, refuse collection, recycling and council housing.

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The challenge

A Fire Risk Assessment by the by North West Leicestershire District Council established that the existing Fire Detection and Emergency Lighting Systems within 6 sheltered accommodation schemes required upgrading to confirm to current British Standards.

Specific consideration was required to minimise disruption to residents during the installation and to ensure that the completed systems minimised any unwanted alarms.

The solution

Tecserv UK Ltd designed and installed new Analogue Addressable Fire Detections systems conforming to the requirements of BS5839 Part 1 2013 Type L3 using Gent Vigilon control equipment together with a self contained non maintained Emergency Lighting system obedient to the requirements of BS5266.

Through detailed planning and communications with the Council and residents, we were able to install these new systems with little disruption or inconvenience to all parties involved.

The outcome

By using state of the art control and detection devices we were also able to design and install systems which have been resilient to the operational requirements of the sites with little or no unwanted alarms, meeting all of our client’s requirements.

Tecserv was highly professional and organised in their approach to the contract and the installation phase. The installation works were carried out expertly and completed with the minimum impact on the residents’ day to day lives and activities.

The Tecserv UK Ltd on-site personnel established very good working relationships with residents and put the needs of residents at the centre of the installation process.


On-site personnel displayed initiative when presented with any technical challenges. Tecserv UK provided expert technical advice to officers at the council.

Terry McDonnell, Responsive Repairs Manager, North West Leicestershire District Council

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Please note Tecserv UK only operate within the United Kingdom – any work outside of this region cannot be considered.

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