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Service Administrator

Job Description

Tecserv UK is a BAFE approved fire and security specialist with a 20 year history of installing and maintaining fire and security systems that protect people, processes and systems. Our attention to detail is one of the reasons why we are the fire prevention and security specialist trusted to protect many of Britain’s most prestigious and famous buildings, including St Paul’s Cathedral, the Ritz Hotel and Stowe School.

To continue to provide this level of service we are currently hiring for a full-time Service Administrator.

An Introduction to Tecserv UK

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Roles & Responsibilities

This is a full time time position and as part of the role in the fast-paced Service Department, the successful candidate will be expected to carry the following tasks:

Key Responsibilities:

  • Renewing monthly maintenance contracts
  • Sending out emails for renewal of the maintenance contracts to customers/sales team
  • Reviewing and checking status of current contracts
  • Communicating with customer via email and telephone
  • Updating and amending maintenance spreadsheet daily
  • Chasing maintenance renewals purchase orders
  • Updating and amending company database
  • Invoicing all aspects of maintenance for company
  • Complying with all company policies and procedures

Key Skills Required:

  • Excellent organisational, communication and customer service skills
  • Very strong Microsoft Office skills (Excel, Outlook)
  • Flexible work approach
  • Works well as part of a team, supporting colleagues and helping out willingly when required
  • A good general background in administration
  • Is pro-active, works hard and able to identify and prioritise workload

To apply please send your CV to kay@tecservuk.com

Full Time – Monday – Friday 09.00am – 17:00pm

Benefits – Bonus Scheme, Company Pension and Free parking